Refund policy

At 4STARGIRLS, each product is lovingly handcrafted and uniquely made. Because of this, we do not offer standard returns.

Exchanges

To request an exchange, please contact us via mail at contact@4stargirls.com within 14 days of receiving your order.

Be sure to include:
- ⁠Your order number
- A brief reason for the return
-⁠ A photo of the item (if defective)

Faulty Items

We are committed to replacing any item that shows a manufacturing defect. If you receive a faulty product, please reach out to us promptly with photos and relevant details.

Conditions for Exchange or Replacement

• Items must be returned unused, in original packaging, and in new condition.
  - We do not accept exchanges or replacements for products that show signs of wear or damage caused by the customer.
  - 4STARGIRLS reserves the right to decline any request that does not comply with our policy.

Non-returnable items

Products that have been personalized cannot be returned, like custom products (ex. special orders or personalized items).